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• ~ Automate Account Payable Payments
• ~ One-time and Recurring Debits / Credits

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Request for Payments

Integrating Real-Time Voice Payments via IVR with QuickBooks Online (QBO)

Real-time voice payments through an Interactive Voice Response (IVR) system can enhance payment flexibility and convenience for both businesses and their customers. Integrating this capability with QuickBooks Online (QBO) allows for seamless invoicing, payment processing, and financial management. Here's a detailed guide on how to set up and utilize this system:

Steps to Implement Real-Time Voice Payments via IVR with QBO:

1. Select an IVR Payment Service Provider:
   • Choose a provider that supports IVR payment services and integrates with QBO. Examples include PayPal, Stripe, or specialized IVR payment service providers.
2. Set Up Your IVR System:
   • Create an account with your chosen IVR service provider.
   • Configure the IVR system to accept voice payments and link it to your business bank account for direct transfers.
3. Integrate IVR System with QBO:
   • Connect your IVR payment system to QuickBooks Online using QBO's integration options.
   • Follow the setup instructions to authorize the connection and ensure that transactions are automatically synced with QBO.
4. Enable Real-Time Payment Options:
   • Configure your IVR system to support real-time payment options such as RTP (Real-Time Payments) or FedNow.
   • Set up your invoicing templates in QBO to include instructions for making payments via the IVR system.
5. Create and Send RfPs (Request for Payments):
   • Generate RfPs from your invoicing platform or bank dashboard.
   • Include detailed instructions for customers on how to complete the payment using the IVR system.

How Real-Time Voice Payments Work:

1. Request for Payment:
   • The payee sends an RfP to the payer through the bank dashboard, biller payment page, or QBO invoicing platform.
   • The RfP includes details on how to make a payment using the IVR system.
2. Payer Initiates Payment via IVR:
   • The payer calls the designated IVR number provided in the RfP.
   • The IVR system prompts the payer to verify their identity and confirm payment details.
3. Payment Authorization:
   • The IVR system processes the payment in real-time by connecting to the payer’s bank and verifying the availability of funds.
   • Upon successful authorization, the payment is transferred instantly to the payee’s account.
4. Notification and Reconciliation:
   • Both the payer and payee receive instant notifications confirming the payment.
   • The payment is automatically recorded and reconciled in QBO.

Benefits of Real-Time Voice Payments via IVR:

1. Convenience for Payers:
   • Payers can make payments easily using their voice, without needing internet access or navigating complex interfaces.
2. Immediate Confirmation:
   • Payments are processed in real-time, providing instant confirmation and reducing delays.
3. Enhanced Security:
   • IVR systems include robust security measures such as voice recognition and two-factor authentication, reducing the risk of fraud.
4. Automated Reconciliation:
   • Payments are automatically recorded in QBO, reducing manual data entry and errors.
5. Accessibility:
   • IVR systems make it easier for individuals who may not be comfortable with online payments or those with limited internet access.

Example Use Cases:

1. Utility Bill Payments:
   • Utility companies can send RfPs for monthly bills, and customers can pay instantly using the IVR system.
2. Retail Purchases:
   • Retailers can offer IVR payment options for phone orders, allowing customers to pay immediately.
3. Service Fees:
   • Service providers, such as healthcare professionals, can use IVR payments for quick and secure payment processing.
4. Subscription Services:
   • Businesses offering subscription services can use IVR payments for recurring payments, ensuring timely and convenient payment collection.

Using IVR Payments with QuickBooks Online (QBO):

1. Create an Invoice:
   • In QuickBooks Online, create an invoice as usual and select the real-time payment option provided by your IVR integration.
2. Send a Payment Request:
   • Use QBO to send the invoice to the customer with a link for instant payment via the IVR system.
3. Receive Payment:
   • Once the customer makes the payment, funds are transferred instantly to your account.
   • QBO will automatically update the invoice status to paid and reconcile the transaction.
4. Monitor Transactions:
   • Use QBO’s dashboard to monitor all real-time payment transactions and ensure they are accurately recorded.
5. Customer Support:
   • Provide support to customers who may have questions or need assistance with the IVR payment process.

By integrating real-time voice payments via IVR with QuickBooks Online, businesses can offer a convenient, secure, and efficient payment method, enhancing customer satisfaction and streamlining financial management.

Call us, the .csv, text messaging and or .xml Request for Payment (RfP) file you need while on your 1st phone call! We guarantee our reports work to your Bank and Credit Union. We were years ahead of competitors recognizing the benefits of RequestForPayment.com. We are not a Bank. Our function as a role as an "Accounting System" in Open Banking with Real-Time Payments to work with Billers to create the Request for Payment to upload the Biller's Bank online platform. U.S. Companies need help to learn the RfP message delivering their bank. Today Payments' ISO 20022 Payment Initiation (PAIN .013) show how to implement Create Real-Time Payments Request for Payment File up front delivering message from the Creditor (Payee) to it's bank. Most banks (FIs) will deliver the message Import and Batch files for their company depositors for both FedNow and Real-Time Payments (RtP). Once uploaded correctly, the Creditor's (Payee's) bank continuing through a "Payment Hub", will be the RtP Hub will be The Clearing House, with messaging to the Debtor's (Payer's) bank.

Our in-house QuickBooks payments experts are standing ready to help you make an informed decision to move your company's payment processing forward.

 1) Free ISO 20022 Request for Payment File Formats, for FedNow and Real-Time Payments (The Clearing House) .pdf for you manually create "Mandatory" (Mandatory data for completed file) fields, start at page 4, with "yellow" highlighting. $0.0 + No Support

2) We create .csv or .xml formatting using your Bank or Credit Union. Using your invoice information database to create an existing Accounts Receivable file, we CLEAN, FORMAT to FEDNOW or Real-Time Payments into CSV or XML. Create Multiple Templates. You can upload or "key data" into our software for File Creation of "Mandatory" general file. Use either the Routing Number and Account Number for your Customers or use "Alias" name via Mobile Cell Phone and / or Email address.

Fees = $57 monthly, including Activation, Support Fees and Batch Fee, Monthly Fee, User Fee. We add your URI for each separate Payer transaction for additional Payment Methods on "Hosted Payment Page" (Request for file with an HTML link per transaction to "Hosted Payment Page" with ancillary payment methods of FedNow, RTP, ACH, Cards and many more!) + $.03 per Transaction + 1% percentage on gross dollar file,

3) Add integrating QuickBooks Online "QBO" using FedNow Real-time Payment using our Real-Time Voice Payments system.

Fees Above 2) plus $29 monthly additional QuickBooks Online "QBO" formatting, and "Hosted Payment Page" and WYSIWYG

4) Above 3) plus Create "Total" (over 600 Mandatory, Conditional & Optional fields of all ISO 20022 Pain .013) Price on quote.